Customer success on WhatsApp.
Your customers already use WhatsApp. Meet them there — and make sure every interaction is tracked, ticketed, and actioned from within HubSpot.
Get startedCS workflows that work.
Onboarding over WhatsApp
Send onboarding steps via WhatsApp workflow. Customers read them — reply rate is 3x higher than email. Log progress back to HubSpot automatically.
Ticket notifications that get seen
A high-priority ticket is created. The CSM gets a WhatsApp with the ticket link. Not an email they'll read tomorrow.
Proactive churn signals
A customer's usage drops. A workflow sends a WhatsApp check-in. The response rate on a WhatsApp is 10x what you'd get from a re-engagement email.
Renewal reminders they act on
Send renewal reminders via WhatsApp 30, 14, and 7 days before expiry. Track opens and replies in HubSpot.
What it looks like
Every customer conversation inside HubSpot. Assign, SLA, route — no separate tool.
Tenha o WhatsApp dentro do HubSpot hoje.
30 segundos para conectar. Sem aprovação da API da Meta.